(no subject)

One of the crises that landed on my desk yesterday was a laptop that had been victim to a run-by cat vomitting. I'm still scrambling to get her a temporary replacement, but the most amusing part of my day is turning out to be the Dell tech support guy. He's trying to arrange a return or exchange, and keeps breaking off his patter to just laugh and laugh.

it sounds like they don't really want to have me ship it to them for an exchange, but are willing to call it a biohazard and just send me a new laptop. And then laugh their asses off.